IdentityForce

IdentityForce, based in Framingham, Massachusetts, is a veteran in the industry, having been in the identity protection business since 2005. They provide identity protection services to businesses and government agencies as well, giving them a wider breadth of experience than many other companies.
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Features

IdentityForce offers two plans: UtraSecure and UltraSecure+Credit. UltraSecure provides these features:

  • An easy-to-use dashboard with your current status, allowing you to monitor your personal information
  • Continuously monitors your personal information to detect illegal trading and selling
  • Public records monitoring including criminal, court, and sex offender records
  • Instant notifications when your personal information is being misused
  • Medical ID fraud protection, which provides access to your medical benefits statements to ensure that you and your family are the only ones using your medical benefits.
  • Online privacy tools, including anti-phishing and anti-keylogging software to protect your online activities
  • Provides an Identity Health Score that helps you determine how vulnerable you are to identity theft
  • Protection backed by a nation-wide $1 million insurance policy

UltraSecure+Credit provides all of the above features, plus:

  • Daily 3-Bureau Credit Monitoring
  • 3-Bureau Credit Reports
  • 3-Bureau Credit Scores
  • Monthly Score Tracker

You can add an optional ChildWatch feature to either plan.

  • Ongoing identity monitoring
  • Fraud monitoring
  • An identity restoration specialist
  • $1 million in identity theft insurance

Performance

IdentityForce provides features not provided by the competition but at about the same price, such as medical ID fraud protection, and anti-phishing and anti-keylogging software; however, their lowest tier package, UltraSecure, does not include credit score monitoring or reporting. IdentityForce has a very low incidence of complaints filed with the Better Business Bureau—far and away fewest of any of the companies reviewed here. This is a good indication of the quality of their service. Their 24/7 phone support is also beyond the typical.

Pricing

UltraSecure is priced at $17.95 per month or $179.95 per year; UltraSecure+Credit is $23.95 per month or $239.50 per year. As with most other identity protection services, they offer a 14-day trial.

Technical Support

Provides 24/7 phone access to their call center and 24/7 fully managed restoration services.

Conclusion

IdentityForce’s excellent Better Business Bureau rating and extra features make them our number one-rated identity protection service. They provide excellent service and 24/7 phone support. Their higher-end levels of service are also offered at a slightly lower price than most of their competitors.

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